Privacy Statement 
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. The type of information we will collect about you includes:

your name
address
phone number
email address
credit/debit card details

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a cookie which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, you should email privacy@seachestsalcombe.com

Complaints Procedure
If in the unlikely event that you have a particular complaint then please click the 'contact us' link at the top of the page. Please use the available contact methods to indicate any details of your complaint. At SeaChest we welcome any feedback so please contact us to inform us of any services you feel we need to improve. We acknowledge all complaints within 5 working days and will provide you with a likely timescale for resolving the dispute. The customer will be kept informed about progress of any disputes. All complaints will be dealt with in the strictest of confidence. At SeaChest we believe in providing a complaints procedure which is effective and fair at all times.